Wildz Casino Review

Wildz User Experience

In this review, we describe not only our expert experience but also the gaming experience of real gamblers, expressed in numerous.

Range of Games

Although Wildz has a sufficient number of slot games, players complain about the lack of game categories, as well as a small selection of live games. Also in Wildz, some games freeze during bonus rounds. Casino representatives promise to contact the gaming provider to resolve this problem, but do not guarantee a quick solution to the issue.

Gambler Support

Canadians can count on 24/7 player support via live chat and email in two languages – English and French. Gamblers’ impressions of the support service are mixed: some are satisfied with the service and say that the agents respond quickly, while others are dissatisfied and compare the conversation with them to a chatbot. Moderately loyal players sum up the live chat as ‘responsive but unhelpful when it comes to getting money from them’.

Withdrawal Times

Wildz, in the Payment Options section, describes the withdrawal process as follows: ‘We typically process all payments within 24 hours, however, it may take 1-3 business days for the funds to reach your account.’ Also, the withdrawal time may vary depending on the payment method (but in the Payment Options section there is no information on each of the available payment methods).

However, some players complain about the long verification procedure. It turns out that there are no problems when withdrawing small amounts, but if the amount to be withdrawn is impressive, long checks may begin by representatives of the online casino and the money remains in the game account. Players suspect that the casino is simply playing for time, taking advantage of the legal opportunity to delay the payment, so that the frustrated gambler, tired of the long wait, starts playing with this money and eventually loses some or all of it.

Design and Navigation

The style and design of the wildz.com is laconic but bright. All useful information for Canadian players is located in a prominent place – either on the main page or in the footer of the site. Sign Up and Login buttons are located in the upper left corner of the page, and access to live chat is opened by clicking on the dialogue icon in the lower-left corner of the page, or by clicking on the pop-up menu icon, which is located on the left of the dialogue icon.

We must pay tribute to Wildz Casino, all important sections with information for players are located in a prominent place – in the footer of the site, and game categories are conveniently distributed on the page. Navigation is simple and clear.

Payment Methods

Wildz warns players that not all payment methods are available in Canada. Available payment methods include ecoPayz, MuchBetter, Jeton, MiFinity, Interac, InstaDebit, iDebit, MasterCard, VISA. Please be careful and check that the deposit method you choose is also valid for withdrawing your winnings. Wildz states that there are no commissions on the part of the online casino, but commissions on the part of the payment provider are possible.

Smartphones and Tablets

Wildz online casino doesn’t have a mobile application for Android and iOS. The mobile version of the site is fast and convenient. Our expert experience and gaming experience of gamblers rate the convenience of the mobile version of Wildz for tablets and smartphones as 5 out of 5.