The online casino Lucky Days began operating in 2019 under a Curacao license, and in 2022 it was licensed by the government of the Canadian province of Ontario. Therefore, for Ontario residents, it is available as a regulated casino in the local online gambling market. For residents of other provinces, LuckyDays is available as a foreign online casino. This online casino is owned by Raging Rhino NV.
In the lobby, players can find 3000+ games from gaming providers such as Stakelogic, Pragmatic Play, Foxium Games, Skywind, Endorphina, Play’n GO, Hacksaw, and others. The welcome package is $1,500 and 100 free spins. Read about all the pros and cons of LuckyDays casino in our objective review.
Lucky Days Casino Games
The range of games at Lucky Days casino can be objectively considered large. More than 3,400 games from 40+ game developers will find their players. Registration is required to access certain games, but most are available without registration and in demo mode. It’s also worth noting that some providers restrict access to games for Canadians – for example, Blueprint’s Rick and Morty Megaways is blocked in Canada.
Lucky Days User Experience
To objectively evaluate the pros and cons of online casino, Mybestcasino.ca experts not only registered with LuckyDays to take advantage of the services provided by the casino but also studied player reviews on thematic forums.
Range of Games
Most players are unanimous: the range of games at the online casino LuckyDays is wide enough for everyone to find something to their liking. However, there are those who note the removal of favorite providers for Canadian players, for example, games from NetEnt and lament that because of this reason they decided to change casinos.
In our opinion, the presence of games from such established gaming studios as NetEnt, Microgaming, etc. ensures increased player loyalty, and therefore it is better to add them to the lobby along with a selection of games from young game development studios.
The LuckyDays casino support service does not offer an email address for communication, which is unusual for gamblers. Of course, there is a feedback form and live chat, which are available by clicking on the icon in the lower right corner of the main page of the official website luckydays.com.
By the way, quite a few gamblers on thematic forums complain about slow feedback from the support service. They write that the live chat does not respond immediately, and the answer to a request generated through the form comes after a long time.
The ‘Terms and Conditions’ section states that the gambler’s request to withdraw winnings will be processed as soon as possible, but there is a warning that for some payment options, processing the request may take up to five banking days.
The FAQ section states that once a request is submitted, the payment team will process the withdrawal within 24 hours, provided the player’s account is verified and the casino does not require any additional documentation.
In addition, the casino rules state that withdrawals can be made using the same payment method that was used to make the deposit. Only if this payment method is not available for withdrawal of funds, the casino will offer the gambler an alternative method.
Our experience of playing at LuckyDays is confirmed by reviews from gamblers on independent forums – withdrawals in this casino are fast.
Design and Navigation
The site design is very laconic and made in a non-standard style. Instead of advertising banners, when a gambler goes to the official website, they see a registration form. Then there are statistics: information about the welcome bonus, jackpot amount, list of providers, payment method options, as well as the number of games. Even lower is detailed information about the welcome package, and at the very bottom of the page there is brief information about the casino and information sections – for example, ‘Help’, ‘Terms and Conditions’, etc.
In the site header, there is a ‘Games’ category – by clicking on it, the gambler gets to the casino lobby and can filter games by the following criteria: ‘Recommended’, ‘New Games’, ‘Live Casino’, ‘Slots’, ‘Jackpots’, ‘Table Games’, etc.
The minimalist design makes navigation quite simple because the lack of categories makes it difficult to get lost on the site. However, non-standard placement of information may be inconvenient for some users – for example, in the ‘Help’ tab there is both a FAQ section and a ‘Contact Us’ button, by clicking on which the gambler gets access to a live chat and a feedback form.
At the time of publication of this review, LuckyDays casino offers the following payment methods: Interac, VISA, ecoPayz, MasterCard, iDebit, paysafecard, INSTADEBIT, Bank Transfer, Much Better. Please note: not all payment methods for depositing may be eligible for promotions.
Smartphones and Tablets
LuckyDays online casino does not offer gamblers a mobile app for Android/iOS, however, the mobile version of the site works very well and quickly even in conditions of a weak internet connection. The mobile version is adapted for all screen sizes and all common models of smartphones and tablets.
Lucky Days Casino Bonuses and Promotions
LuckyDays Casino offers players only one bonus – a welcome package for three deposits. A shortage of other bonuses (for example, reload bonuses or no deposit bonuses) can cause a decrease in gamblers’ loyalty since bonus offers and bonus codes are the competitive advantage of some casinos over others. In any case, we recommend that when registering and visiting the LuckyDays online casino, you check bonuses for availability and relevance, since any online casino reserves the right to change the conditions of bonuses or completely remove them from the range.
After completing the registration and login process, the gambler receives a 100% bonus up to $500 after making the first deposit. Also, 100 free spins on a specific slot are credited to their game account, divided into equal parts – 10 free spins each within 10 days. These spins do not accumulate – each unspent part is burned when new free spins are awarded.
After making the 2nd deposit, the gambler receives a 100% bonus up to $500.
After making the 3rd deposit, the gambler receives a 100% bonus up to $500.
The advantage of this bonus is the fairly low wagering requirements (compared to other online casinos) – 30x before you can withdraw funds. Bonus free spins are wagered 25 times.
The disadvantage of this bonus is the exclusion of payment methods paysafecard, Skrill, Neteller, ecoPayz from the promotional offer.
The casino notifies that the bonus game will begin when the gambler’s real money is spent. And if a player withdraws real money before wagering the bonus, the remaining bonus will be canceled.
Why can’t I withdraw my winnings after the bonus is credited?
Most often, bonus money cannot be withdrawn immediately. Before this, you need to fulfill a number of requirements of the online casino. Often we are talking about the fact that the player needs to place bets in an amount that exceeds the bonus amount several times. Rules may vary, but standard wagering requirements are between 25 and 40 times the original bonus money. In some casinos, the wagering conditions are very high (from 50x to 70x).
Why can the wagering odds vary from game to game?
Bonus rules always provide wagering conditions for different types of games. Typically, bets placed on slot machines count 100%. Then for every CAD placed in them, you will receive 1 CAD of fulfilling the conditions.
However, if the rules say that bets in blackjack count for 10%, this means that in blackjack you will need to bet an amount 10 times higher than the same amount in the machines. That is, if you bet 1 CAD in blackjack, you will receive 0.10 CAD.
I see a black screen and can't close the game. What to do?
We recommend clearing your browser's cookies and cache first and/or trying a different browser that you don't use on a daily basis. Make sure you have the latest versions of Java and Flash Player installed on your device and update them if necessary. If this does not help, contact the online casino support team.
If my internet connection goes down in the middle of a game, will I lose my winnings?
If the connection to the server is interrupted during the game, you will not lose your money. Information about each game is saved separately, and even in case of an error, you can easily restore the data.
If the connection is interrupted during the game, restart it. The game will continue from where you left it. If this happens while the reel is spinning, open the game again and it will continue from where you left off. The slot machines that were spinning will stop, and if you win, the amount will be automatically credited to your account.
At what age can I play at online casinos in Canada?
In Canada, only Manitoba, Quebec, and Alberta allow people over 18 to play in casinos. In all other provinces, the law allows you to do this from the age of 19.
Can I bet in Canadian dollars?
At LuckyDays you can bet in Canadian dollars, but they are not the casino's local currency.
Player Reviews for Lucky Days
sleek interface, good game selection, quick withdrawals.
- Sleek and modern interface
- Diverse game variety
- Swift and hassle-free withdrawal process
Occasional technical hiccups in live dealer games
scams to deceive the player