Editor’s View
Today the online casino LeoVegas is a fairly popular online casino operating under a Malta license. It opened its virtual doors to players in 2012. The online casino is operated by LeoVegas Gaming plc. The casino lobby has 1500+ games from reputable providers such as Evolution, IGT, and so on. There is also a live casino and sports betting. The presence of applications for Android and iOS is a nice touch to other advantages of this online casino.
LeoVegas Casino Games
Today, almost all online casinos have at least 1000 games in their lobby, so the LeoVegas range won’t surprise anyone. If an online casino wants to impress players and add a competitive point to its winnings, it offers between 2,000 and 5,000 (or even 7,000) games.
In our opinion, 1500+ games at LeoVegas is quite enough, since the player is rarely a slot hunter. Rather, a gambler has several favorite slots from their favorite provider, which they play regularly, and occasionally try something from the ‘New’ list. In LeoVegas, players will find many popular providers, for example, Push Gaming, Play’n Go, Pragmatic Play, Microgaming, etc. You can try games in free demo mode without registration – it’s convenient. In some online casinos, even demo games are available only after registration.
It’s a pity that LeoVegas casino doesn’t have crypto games. Crypto games are a trend in the online gambling industry today. This could be a strong competitive advantage for LeoVegas, cuz a hybrid casino, where bets can be in fiat and in cryptocurrency, attracts many more players.
LeoVegas User Experience
We have described user comments about LeoVegas, as well as our own gaming experience in this casino, in this review.
Range of Games
The opinion of gamblers coincided with ours – LeoVegas, although it doesn’t have the trendy ‘multi-thousand’ variety of games, still has a very good assortment of games in the lobby.
Here you can find casino games, as well as live dealer games, table games, jackpots, megaways, exclusive LeoVegas games, and so on. The only complaint from gamblers concerns slots with low RTP. According to certain players, LeoVegas has many such slots and therefore it’s difficult to win the slots here.
Gambler Support
To access LeoVegas support, you need to click on the three white horizontal bars in the upper left corner of the web page of the official leovegas.com website. In the pop-up window, select the Support section, and then click on the Help Center button, on the Contact Us button (chat access), or on the email support-ca@leovegas.com to send a letter.
Most players in their reviews note the fast work of chat agents, but there are also those who are dissatisfied with the account verification requirements. We are talking about a request for a driver’s license, insurance, and birth certificate.
Withdrawal Times
The website says that payments are usually processed within a business week, which is a maximum of five business days. Important: if you requested a withdrawal on Wednesday, then on Saturday you will have to pause your wait until Monday, cuz Saturday/Sunday are days off and they are not taken into account.
If you requested a withdrawal via bank transfer, you will have to wait longer – up to 7 days. Also, be careful: withdrawals must be made through the same payment method as the deposit. This is a requirement of online casinos.
Design and Navigation
The LeoVegas design is bright due to the orange branded stripe at the top of the screen. It attracts attention and the registration and login buttons are located on this strip. We can say that LeoVegas is guided by minimalism: the main background is white, with game icons standing out on it. Looks great! But we found something to complain about – the site doesn’t have a convenient filter for selecting a game provider.
Payment Methods
Among the payment methods that online casinos provide to Canadians are such options as INTERAC, MuchBetter, INTERAC e-transfer, VISA, and MasterCard. Unfortunately, the site doesn’t have detailed infon on payment methods and transaction fees.
However, there is a warning from LeoVegas: if you notice that you specified a certain amount for withdrawal, and more money left your gaming account, an exchange rate fee or a fee from the bank for an incoming transfer is usually to blame.
Smartphones and Tablets
Well, gadget owners can rest assured – LeoVegas has a mobile app for Android and iOS. Moreover, the app is convenient, fast, and doesn’t lag. The only negative: not all games on the site are available in the app. Although the choice is still large. If it doesn’t matter to you where to play – on the website or in the app, it’s better to choose the website – there are more games there. And the quality of the game is top-notch everywhere.
LeoVegas Bonuses and Promotions
LeoVegas really provides its players with a lot of promotional offers. Imagine a welcome bonus not only for casino players but also for those who play bingo and live casino games. In addition to the welcome bonuses, there are several other bonuses.
FAQ
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What documents are needed for verification at LeoVegas?
The basic set of documents for verification consists of an identification card with a photo and info on the place of birth. You also need to provide info about your residential address by presenting a photo or electronic version of a utility bill, letter, or application, the date of issue of which is indicated within the last 3 months. If additional info is required from you, support agents will notify you.
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What should I do if the 'Live Chat' option is missing on the LeoVegas website?
If the 'Live Chat' option is not displayed, please contact support by email.
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Why is my last deposit not credited to my gaming account?
When making a deposit, different payment methods display differently. For example, bank transfers require a couple of minutes to register. You can refresh your balance page after a couple of minutes and check again to see if the deposit has been received. If the deposit is still delayed but has already been debited from your bank account, take a photo or screenshot of the transaction and send it to the support agents.
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Why do I need to check geolocation when registering or logging into my account?
All gamblers in Canada must allow IP location verification when registering or logging in. The checks are necessary to ensure that players from Ontario can only play in Ontario, and players from other provinces play within the MGA.
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What to do if free spins are not displayed in the slot?
Yes, free spins may appear late in the slot. It usually takes a few minutes for them to appear in the game, but sometimes you need to wait an hour or longer.
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What should I do if the game I want to play won't load?
If you have a problem with one of the games, try clearing the cache and cookies on your device. If there is no result, please, contact customer support.
Player Reviews of LeoVegas Casino
license, many games, cool bonus, friendly support, fast withdrawal of funds
it’s a pity that there are few casinos like this
They have sports welcome offer
They could add more bonuses for existing players
nothing special
nothing special
many games, cool achievement system, nice website design
in my opinion, there are none
Good games
Many rules
It is a trap
They want all your money
Even 1 star is too much
All your deposits will be drained in seconds
