Jackpot City Casino Review

✅ Welcome Offer: C$1600



Bayton Ltd
Estimated annual revenues:
Licenced authorities:
Malta, Kahnawake
Affiliate Program:
Buffalo Partners
United kingdom Portugal China France Germany India Japan Norway Russia Spain United arab emirates
Deposit Methods:
Interac Visa Master card Paysafe Neosurf Muchbetter Instadebit iDebit
Withdrawal Methods:
Interac Visa Master card Paysafe Neosurf Muchbetter Instadebit iDebit
Withdrawal Times:
1-3 working days
Withdrawal Limits:
Customer support
24/7 life chat
Stylish website design
Small range of games
Convenient navigation
Not enough payment methods for deposits and withdrawals
Friendly support team
Demo games are not available without registration
Mobile app
Support service cannot always help
Cases of delayed payments
Stylish website design
Convenient navigation
Friendly support team
Mobile app
Small range of games
Not enough payment methods for deposits and withdrawals
Demo games are not available without registration
Support service cannot always help
Cases of delayed payments

Editor’s View

JackpotCity casino was opened in 1998. In Canada, it works under a Kanawake license and is operated by Baytree Interactive Ltd. There are only 500+ games available for Canadian players. Although these games are provided by popular providers in the online gambling industry, they are too few to compete with more generous operators. There are very few payment methods for making deposits and withdrawing winnings. There is no option to place bets in cryptocurrency. Read about other features of JackpotCity casino in our objective review.

Jackpot City Casino Games

As mentioned, there are surprisingly few games in the JackpotCity lobby (only 500+). This is most likely due to the fact that this online casino cooperates with only a few providers – Pragmatic Play, Microgaming, etc.

Currently, many online casinos provide players with thousands of games, so such a modest selection at the online casino JackpotCity is unlikely to become a competitive advantage for this online casino. By the way, another minus is that the games are not available without registration, that is, even the demo version cannot be played without entering your data into the system.

Jackpot City User Experience

In this review, our experts describe not only their gaming experience at JackpotCity, but also the experience of other real gamblers, published on thematic forums.

Range of Games

Despite the fact that JackpotCity only has a few hundred games, users rarely complain about the modest selection. We assume this is the case because Pragmatic Play and Microgaming, who are the leading providers of JackpotCity, fully satisfy the needs of users. Both of these providers are so popular that their games can be found in any online casino.

Gambler Support

Player support in this online casino is provided through live chat, there is no email. We can note the politeness and friendliness of the live chat agents, but they do not help resolve all issues.

Withdrawal Times

The average time to withdraw winnings is 1-3 business days. Although some gamblers describe their experience with withdrawing winnings from JackpotCity as negative. They write that the period for checking documents and withdrawing winnings ‘was unacceptable, more than a week’. Also, some players write that winnings at Jackpot City online casino are small. Even if, when playing for 10-20 CAD, the player manages to double the deposit with winnings and receive 30 CAD, it cannot be withdrawn immediately, since the minimum withdrawal amount is 50 CAD. Therefore, you have to continue playing and slowly spend your winnings on bets.

Design and Navigation

Gamblers approve of the design and navigation of the JackpotCity website, as it looks beautiful and is easy to navigate. Detailed information about services can be found in the footer of the site.

Payment Methods

JackpotCity provides gamblers with few payment methods for making deposits and withdrawing winnings. At the moment, the site mentions such methods as Interac, eCheck, MasterCard, etc. But only two of them – eCheck and Interac – allow you to both make a deposit and withdraw your winnings. You can only make a deposit using MasterCard. The withdrawal period for winnings using these methods is 1-3 days on average.

Smartphones and Tablets

JackpotCity online casino offers gamblers to download a mobile app for Android and iOS. Reviews from gamblers about the operation of the mobile app are good; the app works quickly and does not slow down. For those who don’t want to download the application, there is an option to use the mobile version of the online casino website, which is adapted and optimized for smartphones and tablets. There is no need to download separate software for this, as the online casino offers instant play from the browser.

Jackpot City Casino Bonuses and Promotions

JackpotCity’s modesty when it comes to bonuses is impressive. The online casino offers only one regular bonus – a welcome bonus. Other bonuses (no deposit bonuses, bonus codes, etc.) periodically appear and disappear from the ‘bonus program’. There are also promotional offers.

Since JackpotCity online casino has the right to stop or change any bonus offer without notifying players first, our experts recommend periodically checking the range and conditions of bonuses at this online casino.

Welcome Bonus

Canadians receive 1600 CAD upon registration for their first 4 deposits. The minimum requirement is to add 10 CAD to the account and wager the bonus 35 times.

By making the first deposit, the player receives a 100% match bonus up to 400 CAD. The second deposit is equal to 100% up to 400 CAD. By making the third deposit, the player also receives a 100% match bonus up to 400 CAD. And the casino gives the same amount to the player after making the fourth deposit.

Promotional Offers

These options include the Daily Deal, which is a guaranteed match offer every day. It is different for each gambler, as it is based on their gaming experience and can change every day.

Additionally, there is a Bonus Wheel option. In the case of this promotional offer, gamblers who took advantage of it periodically write about their experience. For example, some players are outraged that the Wheel disappears every time if a new deposit is not made within a few hours.


  • Why do you need to go through the KYC procedure at an online casino?

    This procedure is part of the security process so that the casino can verify the player's identity. KYC helps prevent money laundering, fraud, preventing minors from gambling, etc.

  • Do I have to pay tax on my online casino winnings?

    In Canada, winnings at online casinos are not taxed, unless the win is a professional gambler for whom the online casino is a place to make money.

  • Which game is easier to win?

    Gamblers have a better chance of winning if they play games with a low house edge, such as blackjack. Also, betting on the dealer's hand in baccarat gives a pretty good result. However, slots have a higher house edge, which reduces players' chances of winning.

  • Is it possible to win at a casino?

    House Edge is pretty hard to beat, especially in the digital age where the random number generator determines everything. Of course, there are strategies that players develop to ensure their victory, but most often these strategies work in land-based casinos when playing table games.

  • Why are some games unplayable?

    Not all game providers or individual games may be available in certain countries. Games available upon login are certified for the country in which the player resides.

  • Can I use multiple payment methods?

    In online casinos, you can choose more than one payment method. But in order to prevent fraud, the casino does not accept the option of depositing using a card and withdrawing funds to an electronic wallet. Please remember to request your withdrawal using the same method you used to make your deposit.

Player Reviews of Jackpot City Casino