The Swedish casino Casumo opened its virtual doors in 2012. For Ontario residents, Casumo is operated by Pret Play Limited, a company registered under the AGCO. For residents of other Canadian provinces, Casumo operates as an offshore casino. It provides its services under the management of Jocularis Ltd and operates under a license from Gibraltar. By the way, the range of Casumo games for Ontario residents is half that for other Canadians. Read about other disadvantages and advantages of Casumo in our objective review.
Casumo Casino Games
As we have already mentioned, the range of games for residents of Ontario (1000+ games) is different from the range for residents of other provinces and territories (2000+ games). These restrictions are due to the fact that for Ontario, Casumo operates under special permission from local regulatory authorities, and for other Canadians, it operates as an offshore online casino.
You can get full access to the range of online casinos only by completing the registration and log in procedure. The entire range of games is not available to a casual Casumo visitor. Only a few slots and live casino games are available in demo mode. This, in our opinion, is very inconvenient for users, since many gamblers prefer to find out as much information as possible about an unfamiliar casino before registering with it. With Casumo, users are forced to register if they want to fully explore the services and features offered.
Casumo User Experience
The experts at Mybestcasino.ca are also passionate gamers, so we know what to look for when creating an unbiased Casumo online casino review. We not only registered with Casumo, but also studied reviews of other players on thematic forums.
Range of Games
The range of games at Casumo is quite large and for all Canadians. Although Ontarians may rightly be indignant: why is it half as many games for them? By the way, we believe that residents of Ontario have more guarantees of receiving the game advertised on the website than residents of other provinces and territories.
The fact is that Casumo, operating as an offshore casino, cannot guarantee a full range of games in each country, because in these countries there may be restrictions on game providers, and even the declared 2000+ games there can turn into 1500+ games or 1200+ games. But Ontario residents are guaranteed to receive the advertised 1,000+ games, as the AGCO carefully reviews online casinos before granting them permission to operate gaming in Ontario.
Gaming support at Casumo is provided via live chat 24/7 and email firstname.lastname@example.org. Players note the politeness and friendliness of Casumo support but complain that the chat always doesn’t help to understand the reasons for transaction delays.
As we mentioned in the previous paragraph: the support service doesn’t always help solve problems with transaction delays. There is no specific information on the timing of withdrawals on the official website casumo.com, but players write that even if they were asked for documents for verification earlier, with the next withdrawal of funds they again have to wait a very long time. Some players even call the site “bureaucratic” due to its slow verification process.
Design and Navigation
The site design is made in a standard style – without characters or a special theme. All the basic information is located on the main page, and if you need more information, you can find it in the pop-up menu at the top left of the page, as well as in the footer.
Navigation is intuitive. However, in our opinion, the main page is too overloaded with information; you have to scroll down for a long time to get to the categories located in the footer.
For Canadian residents, Casumo provides the following payment methods: VISA, MasterCard, Interac, MuchBetter, and Paysafecard. This is very little, I would like more payment methods. Unfortunately, there is no more detailed information on payments, so it is impossible to know in advance which of these payment cards are suitable for depositing and which are suitable for withdrawing winnings. But just in case, we remind you that before choosing a payment method for a deposit, find out from the support service whether this method is valid for withdrawing funds.
Smartphones and Tablets
Casumo not only has a mobile version of its online casino for gamblers but also has developed a mobile application for Android and iOS. According to reviews from gamblers, the mobile application is very convenient, but sometimes there may be problems loading games. The app has special features such as ‘Level Up’, the Reel Race Leaderboard and so on.
Bonuses and Promotions
We remind you that the range of bonuses in online casinos is most often not fixed and may change. The casino reserves the right to change the terms of bonuses without warning, as well as completely remove bonuses from the list of available ones. Therefore, we advise you to periodically independently check the relevance and availability of bonuses in your online casino.
Currently, Casumo offers a welcome bonus for new users of the site, as well as several regular bonuses. The casino doesn’t have any no deposit bonuses or bonus codes, which, in our opinion, reduces the attractiveness of online casinos for customers.
At the moment, the welcome bonus at Casumo is 100% up to 1500 dollars on the first deposit and 100 free spins on a specific slot machine. The welcome bonus for residents of Ontario and other Canadians is almost the same, the only difference is the slot machine on which the free spins are awarded.
The wagering conditions at the casino are moderate – 30x. This sets Casumo apart from other casinos. The minimum deposit to receive the bonus is $10.
Every time a gambler makes a bet or takes a spin, they earn points that help them move to the next level. In addition, the casino can reward the player with bonus spins and cold cash. No wagering is required.
Is it possible to bet on cryptocurrency at Casumo?
No, Casumo is neither a crypto casino nor a hybrid online casino because it only accepts fiat bets.
Do Canadians need to pay tax on their Casumo winnings?
Although Casumo is available separately to residents of Ontario and residents of other provinces and territories, neither will have to pay tax on their winnings. The exception is professional players, for whom playing Casumo is a way to make money.
What are demo games for?
The free demo mode in the slot gives you the opportunity to thoroughly study the machine and its rules, try different tactics and betting strategies, choosing the best one. When such an option is found, you can proceed to regular bets.
What are the points of a casino?
Point is a game currency intended for settlement within the casino. Depending on the gambling club that you have chosen for betting, the concept of points may vary. For example, a point can be considered a point that allows you to raise the player’s level in the internal loyalty program. You cannot spend such points, but depending on the level, cashback is calculated and additional bonuses are awarded.
Which days have higher chances of winning at slot machines?
There is no pattern. Slot machines cannot, for example, allow players to win on Monday but not allow players to win on Tuesday and Wednesday. It all depends on the chance and luck of the player. However, some gamblers prefer to play on days when casinos offer promotions and bonuses.
How do you know if an online casino is legal?
An online casino that carries out legal gaming activities always has a gaming license, information about which is located in a prominent place. Typically, license information can be found in the footer of the official casino website.
Player Reviews of Casumo Casino