Casobet casino is a multiplayer bitcoin game online casino with a controversial reputation, to put it mildly. Firstly, there is no information about the license on the Casobet website, which already greatly reduces the level of trust in the platform. And thematic forums are also filled with complaints from Casobet players about problems with withdrawing winnings. The casino website is operated by Cybercorp LTD and accepts fiat and cryptocurrencies for payments. Let’s take a closer look at Casobet’s strengths and weaknesses.
Casobet Casino Games
So, let’s start with general information. Casobet casino offers players 1800+ games from 65+ game providers, such as Endorphina, Turbo Games, Thunderkick, Platipus, Wazdan, etc. In the lobby, you can find mini games, poker, instant games, live casino games, slots (with jackpots and megaways), Provably Fair games from crypto providers, turbo games, etc. It all looks and sounds very nice and promising, so we need to check the information.
Casobet User Experience
We – Mybestcasino.ca experts – always register at the casino we are interested in to get our gaming experience and form an opinion. We also study the experience of users on the internet (both real players and various casino reviewers).
In cases where our gaming experience at a particular casino turns out to be disastrous, we always write about it objectively, even if other reviewers or players rate the platform highly.
So, in the case of the online casino Casobet, we noticed an interesting nuance: the majority of players and even the most loyal reviewers on the internet unanimously declare – ‘we do not recommend this casino’. Well, let’s explore further.
Range of Games
There are no complaints about the assortment of Casobet – there are almost two thousand games, many of them are from popular providers, there are even games with the Provably Fair function (we explain to newcomers: this is an additional guarantee of fairness of the slots). However the lack of information about the Casobet gaming license doesn’t allow us to play safely. After all, in any article on the topic ‘How to understand whether a casino is safe or not?’ The first item is ‘Check if the casino has a gaming license’.
An online casino without a license has no legal obligations to players. Due to the online format, it is generally difficult to protect your rights as a consumer because there is no physical address where you can go and protect your rights. And it’s easy to get lost on the internet, especially for a fraudulent online casino, information about which is not recorded in any official regulator.
Therefore, no matter how attractive games in a casino without a license may seem, you shouldn’t add to the exciting risk of the casino game the frivolous risk of being banned for no reason.
The site has a Live Chat option (icon in the lower right corner of the page) and a Contact Us tab. You can use the feedback form or send an email to email@example.com. The site says that the typical response time in Live Chat is 30 seconds.
But our gaming experience and the experience of dozens of players tell us something else: agents may not respond to messages for a long time. Some players even describe a situation where they decided to withdraw funds, and after several unsuccessful attempts, Casobet representatives stopped responding to them in live chat.
By the way, usually support agents not only respond to players via email or live chat but also write responses to gambler reviews on thematic forums. Casobet doesn’t comment on player complaints.
There is no info on the time of withdrawal of winnings on the site. But it’s stated in the Terms of Service (this is the original name of the Terms and Conditions section in Casobet) that the casino reserves the right to check the gambler’s identity prior to processing payouts and to hold withdrawals for the time needed to check their identity. Also the company can suspend the withdrawal of funds for 180 calendar days, as well as freeze the client’s balance if it suspects fraud (including financial fraud) and a conspiracy game, and also in the event of a chargeback or refund.
And here the indignation of gamblers reaches its maximum: on forums, dozens of people leave angry comments about problems with withdrawing winnings. They write that after winning, their withdrawal requests were rejected, and attempts to contact the casino via chat were unsuccessful. The game account is also blocked.
Design and Navigation
We liked the design of the site: dark background, bright banners, and the main buttons Login and Sing Up are visible. The site’s layout is simple, so navigation is clear, but some important sections are missing, e.g., the section with the info about payments.
We are always wary of online casinos that don’t post info on payment methods on their official website. Ideally, this should be a separate section (most often it’s called Payments), where, at a minimum, payments for deposits, payments for withdrawals should be listed and there is info on commission percentages. Casobet doesn’t have such a section.
But there is a mention in the Terms of Service section about the Betflip casino as a casino that ‘offers a variety of payment methods’.
All information on payment methods that is on the site is the VISA, MasterCard, and Bitcoin icons in the footer of the site and the currencies listed in the Terms of Service section. By the way, these are EUR, USD, GBP, TRY, RUB, BTC, BCH, BSV, ETH, ADA, USDT, DOGE, XRP, ZEC, DASH, LTC, TRX, BNB. We would like to draw the attention of Canadian players to the fact that CAD is not included in the list of currencies.
By the way, Casobet’s internal operating currency is BTC, so if you transact in another currency, your card will be charged more money than you intended. The casino refers to conversion by the user’s bank or the casino’s payment processing system.
Smartphones and Tablets
The online casino doesn’t have a mobile app for Android and iOS, but it does have a mobile version. It fits all smartphones and tablets, the interface is user-friendly.
Casobet Casino Bonuses and Promotions
Of the regular bonuses, Casobet currently only has a few bonuses, including a welcome bonus, but this can always change. If you still want to choose Casobet to play, then periodically checking bonuses for availability and relevance will be a good decision. After all, any online casino – whether licensed or unlicensed – reserves the right to change the terms of deposit and no deposit bonuses, remove and add bonuses without prior notification to players.
We would also like to draw your attention to the fact that in the Terms of Bonus section, the operator that provides the bonus is BetFlip, not Casobet. The phrase ‘When any disputes arise, the decision of BetFlip management will be final’ is also confusing. Come on, guys, why BetFlip?
Welcome Casino Bonus
To be honest, we are confused about the welcome bonuses. As soon as you go to the casobet.com page, a banner immediately appears with the inscription ‘Welcome bonus 150% up to 3000 euros + 100 free spins’. But if you scroll down this page, you can find the banner ‘Casino Welcome Bonus 2500 euros’. And in the Promotions section, the link to which is in the header of the page, a Welcome Pack of 120% up to 5000 euros is offered.
We draw the attention of Canadian players also to these discrepancies and recommend that they think carefully before deciding to become a Casobet casino player.
Live Casino Bonus
This bonus is not credited automatically; the terms and conditions say that in order to receive a 10% bonus cashback, the player needs to ask a question about this in chat or by email. The minimum amount for cashback is 20 euros or dollars. By the way, cashback is credited only if the gambler places a bet with real money. There is no cashback when playing with bonus funds. For this bonus, no bonus codes are needed.
Mini Games Bonus
The player deposits a minimum of 50 euros and can choose options from a certain list of mini-games. If a player loses, they can contact support by email or live chat and request a bonus cashback of 50% of the loss.
How to find out if a casino is fraudulent or not?
First of all, make sure this casino has a license. All reputable operators are licensed by the Gaming Commission or regulator. They don't hide information about this and try to place it in an accessible place on the website. Poor customer service is also a bad indicator, as is slow or no payments. Study reviews from other customers of the casino you are interested in and review from independent online resource, which is trustworthy.
How many accounts can I register?
Only one gambler account is allowed for each online casino.
At what age can Canadians play at online casinos?
By law, only residents of the three Canadian provinces can play in online casinos over the age of 18. These are residents of Quebec, Alberta, and Manitoba. Residents of other Canadian provinces have the right to play in online casinos from the age of 19.
Is it possible to play at online casinos using a VPN?
Typically, casinos warn players that when using a VPN there is a risk of unsuccessful deposits or withdrawals. Also, an online casino usually reserves the right to close the account of a player who has used a VPN as soon as it becomes aware of this fact.
Do I need to pay tax on casino winnings?
In Canadian provinces, there are no taxes on casino winnings unless the player's activity is professional and doesn't serve as a means of earning money.
Are there any general tips for those who want to play at online casinos?
Be careful when choosing the casino you are going to play at. Read reviews, ratings, read forums. Research the game you want to play. Avoid large bets if you are not confident in your abilities. When you have a series of defeats, don’t try to win back. Try to return to the game after some time, perhaps fortune will turn to face you.