Editor’s View
BitStarz positions itself as the first multi-currency online casino to offer play in major international currencies from fiat to crypto. The BitStarz online casino was launched in 2017 by Dama N.V. and is licensed in Curacao. For Canadian players, this casino offers a generous welcome bonus of $2,000 (or 5 BTC) and 180 free spins. Read about all the pros and cons of BitStarz casino in our objective review.
BitStarz Casino Games
The online casino lobby contains 2000+ games from 43 gaming providers, including such interesting brands as BGaming, Endorphina, Habanero, Spinimenal, EvoPlay, Zillion, 1Spin4Win, 3 Oaks, etc.
Of course, the online casino BitStarz offers not only the opportunity to play for money but also free demo versions of games. Players highly value this opportunity, since demo versions of games allow them to study the mechanics of the game, apply a new strategy in the game, or simply relax and play calmly, without the strong emotions that usually accompany risk.
Some games (for example, from game developer BGaming) have a special Provably Fair feature, which enhances the guarantee of game transparency through an algorithm for calculating winnings. The presence of this function also increases customer loyalty, since gamblers often have concerns regarding the integrity of online casinos. BitStarz maintains a good reputation by including secure games from trusted developers in its selection of games.
BitStarz User Experience
Range of Games
Our experts themselves are passionate gamblers, so they study online casino services not only based on reviews of other players on forums but also register at this online casino themselves in order to form an unbiased opinion about the services provided by the casino. BitStarz has a really good collection of games. Also, this online casino updates the ‘Trending Games’ category quite often, and there a gambler can always find something interesting for themselves.
Player Support
Player support at BitStarz is provided via email support@bitstarz.com and live chat. The live chat icon is located in the lower right corner of the main page of the bitstarz.com website. Live chat staff are always ready to help and competently solve problems that gamblers contact them with.
Withdrawal Times
The ‘Terms and Conditions’ section states that the online casino strives to pay out funds immediately, within 1 hour, however, in some cases, withdrawals may take longer. This must be indicated when choosing a withdrawal method.
Also, withdrawal times may increase due to additional verification if the BitStarz payment team deems it appropriate. This verification is carried out by requesting a copy of the gambler’s passport, national identification card, a copy of the credit or debit cards through which the deposit was made, as well as copies of utility bills.
Withdrawals cannot be made if the player has not played the active deposit amount at least once before withdrawing funds. This is done to prevent the risk of money laundering.
Since the local currency of the BitStarz site is Euro, the amount debited from a player’s account may be higher than stated in the transaction due to currency conversion during the transaction.
Some players on the forums write that they had some problems with the withdrawal of funds, which were successfully resolved in most cases.
Design and Navigation
The design of the BitStarz website is very successful. The colors are chosen to draw attention to the main categories of the menu. Navigation is user-friendly: the main menu is located on the left side of the site and is opened by clicking on the three horizontal bars next to the BitStarz logo. Players on the forums in their reviews also note the convenient and simple navigation of the site.
Payment Methods
The following payment methods are available for Canadians to deposit: ecoPayz, VISA, Bitcoin, Interac, Bitcoin Cash, Litecoin, Ethereum, Ripple, USDT, Dogecoin, Tron, Cardano, Mifinity, Much Better, Neosurf, Binance Coin, Flexepin, Jeton.
The following payment methods are used to withdraw funds: Interac e-Transfer, Bitcoin, Bitcoin Cash, Litecoin, Ethereum, USDT, Ripple, Dogecoin, Cardano, Tron, Binance Coin, ecoPayz, Much Better, VISA, Mifinity, and Jeton.
Smartphones and Tablets
At the time of writing this review by our experts, the BitStarz online casino did not provide official applications for Android and iOS. However, the mobile version of the site is suitable for all types of tablets and smartphones. To run it, you only need internet access.
BitStarz Casino Bonuses and Promotions
Every online casino attracts players with bonuses and promotions. However, most often the casino reserves the right to change the range of bonuses and their conditions without warning gamblers. Therefore, the best strategy for the player would be to independently check bonus codes for availability and deposit / no deposit bonuses for relevance of conditions from time to time or.
Welcome Bonus
The bonus for users from Canada comes in four parts and is worth $2,000 or 5 BTC, plus 180 free spins. The wagering requirements are 40x.
After the registration and login procedure, the player must deposit a minimum of 20 CAD to receive the first part of the bonus – 100% up to $400 or 1 BTC. If a gambler also wants to receive 180 free spins, they needs to deposit a minimum of 40 CAD. The player receives 20 spins at once, and another 160 in parts of 20 spins per day.
The second part of the bonus becomes available to the player after making the second deposit. The gambler receives 50% up to 400 dollars or 1 BTC.
The third deposit brings the gambler 50% up to $800 or 2 BTC.
The fourth deposit brings the gambler 100% up to $400 or 1 BTC.
Seasonal Bonus
BitStarz provides gamblers with a seasonal bonus – for example, a New Year’s bonus, Halloween bonus, St. Patrick’s Day bonus, and so on. Typically, this bonus lasts for a limited period of time and can consist of levels, like a quest or video game. This bonus only takes into account real money bets.
Weekly Promotions
Currently, the BitStarz online casino offers gamblers two weekly promotions – Slot Wars and Table Wars. These are tournaments with generous prize pools. The player needs to rise to the top of the standings in order to receive winnings. Games take place in real-time. A player who has made at least one deposit can take part in these promotions. There are no wagering requirements for prizes. The promotion period can be easily checked using the timer on the promotion page. The games available to gamblers may vary depending on their geographic location.
FAQ
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What currencies are available for depositing and withdrawing winnings at BitStarz?
Fiat currencies include EUR, NZD, CAD, AUD, NOK, USD, RUB, CNY, PLN, JPY, and BRL. Among the cryptocurrencies: are BTC, LTC, BCH, ETH, DOG, USDT.
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What to do if the game freezes in the middle of a round?
If the game freezes in the middle of a round, your computer freezes, or your internet connection is interrupted, simply log into that game again and pick up where you left off. Even if you do not do this, the round will continue on the server, and all winnings, if any, will be credited to your balance.
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How are Bitcoins protected at BitStarz?
Bitcoins are stored in Cold Wallets, which are completely isolated from any online system and are encrypted.
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Is it possible to make a deposit in fiat currency and withdraw winnings in cryptocurrency?
No, withdrawals are made using the same method as deposits. In addition, the payment method provider must be the same.
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What happens if I deposit less than the minimum amount of funds into my game balance?
Since the BitStarz payments team does not have access to the actual transaction taking place, deposits of funds below the minimum amount are lost.
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Are betting games available in all currencies?
All games are available for betting in most fiat currencies, however, some games are not available for betting in cryptocurrencies.
Player Reviews for BitStarz
No
Fake everything: promotions, bonuses, random games
excellent game graphics, fast withdrawal of money, variety and clarity
chances of winning 1*1000
the casino knows what to please
not found
Good roulette
Difficult to win
- Vast array of games
- Modern and user-friendly design
- Cryptocurrency-friendly transactions
- Occasional delays in customer support response time
bonuses, games, support, chat
the minimum deposit amount has increased
Straightforward registration, extensive game selection, quick and secure withdrawals, excellent customer support, crypto-friendly features
Limited availability of some games