Betsafe casino was launched in 2006. The operator of this casino is BML Group Ltd. The casino operates under a Maltese license. Betsafe offers players hundreds of slots, table games, jackpot games and so on from popular providers such as Relax Gaming, NetEnt, Thunderbolt, etc.
You can also find a wide selection of virtual sports games and live dealer games. However, the range of payment methods for Canadians in this online casino is quite modest – only 7 payment methods for deposits and 4 for withdrawal of winnings. This review contains information about all the pros and cons of Betsafe.
Betsafe Casino Games
As already stated, Betsafe offers its players games such as slots, as well as blackjack, craps, poker, and other popular table games. There are also many live casino games, crash games, and scratch cards. The online casino Betsafe offers casino tournaments, megaways, jackpots, and exclusive games. This online casino also offers games from 100+ gaming providers such as Wazdan, Triple Edge Studios, The Games Co, Stormcraft Studios, Real Dealer Studios, Quickspin, Origins, and so on.
Games at Betsafe are available in real mode – for money, and in practice mode – for free. To play in real mode, you need to go through the registration and login procedure, and for a free game, registration is not required – even a casual visitor to Betsafe casino can try the games.
Betsafe User Experience
You can fully appreciate the advantages and disadvantages of a casino only by playing in it. Therefore, Mybestcasino.ca experts registered with Betsafe and checked not only information from reviews of other real players posted on thematic forums but also formed their own opinions about the quality of services provided by the casino. Overall, the user experience of playing at Betsafe is positive. Read more below.
Range of Games
Gamblers who have played at Betsafe note the presence of a fairly large assortment of slots, games with a live dealer, and other popular games. There are also seven jackpot categories with different games that you can not only play for money but also practice by clicking the Practice Play button. Betsafe has two types of jackpots – local Canadian jackpots and mega jackpots, which combine all casinos that offer a particular jackpot game.
For the convenience of Canadian players, the site has a category of games – Canadian Favorites, which contains games that are especially popular among residents of the Great White North.
Customer Support at Betsafe online casino can be accessed by scrolling down to the Why play with us section on the betsafe.com home page. This section consists of three ‘windows’, the third of which is 24/7 Customer Support. It is also stated there that the average chat response time is 30 seconds.
In order to access user support options, you need to click on the hyperlink in the box. Having done this, you will find yourself on the Support page, where you can use the opportunity to contact support via live chat, email, or request a call back. The website states that the usual response time in a live chat is 30 seconds, by email – 30-60 minutes, call back – 15-60 minutes.
The processing time for a withdrawal request is a maximum of 24 hours unless additional verification is required. Once the withdrawal is successfully processed, the transaction time will begin depending on the payment method used. For bank transfer, it is 2-7 days, for Mastercard/Visa it is 2-5 business days, for Neteller/Skrill it is an instant transaction, for Trustly it is from instant transfer (through major banks) to 1-3 days (through other banks). The expected processing time for your request will be shown at the time you submit your withdrawal request.
Betsafe online casino undertakes to send a confirmation email after the withdrawal has been processed on its part. If your request takes more than 24 hours to process, you should contact support to check the progress of the transaction.
Design and Navigation
The site design is made in the most informative and structured style: black background, white font, bright buttons. The home page lists the categories of games offered by Betsafe at the top. When you click on any of these categories, the gambler goes to a new page and a menu appears on the left, which is open by default, but can be hidden using a special button.
In general, site navigation is intuitive. But our experts have complaints about the user support button. Typically, in an online casino, the live chat window is visible: for example, it pops up when you scroll the page. It can also be a button labeled Support, located in the page header or in another prominent place. In Betsafe, this button is made in the form of a small icon with a question mark on it and is located at the top of the page on the right, next to the Login button. This button may not be immediately found, which creates some inconvenience in navigating the site.
For Canadian players, Betsafe currently offers seven payment methods for making deposits (VISA, Instant Banking, Interac, ecoPayz, Paysafecard, Mastercard, MuchBetter) and only four payment methods for withdrawing winnings (Interac, VISA, ecoPayz, Bank Transfer). Of course, the number of payment methods may change, so we recommend that users check the current range of payment methods periodically.
Smartphones and Tablets
In addition to the mobile version of the site, adapted for all types of tablets/smartphones, the Betsafe online casino is also available as a mobile application for Android/iOS. The Betsafe website offers the info that the iOS mobile app can be downloaded from the App Store, and a link is provided to download the Android app. When clicking on it, the gambler goes to a page with download instructions on the official Betsafe website.
Betsafe Casino Bonuses and Promotions
At the time of publication of this review, on the Betsafe website in the Casino – Promotions section, 10+ different promotions and bonuses were offered. We will tell you about the most interesting bonuses. We also recommend that gamblers periodically check the relevance of deposit and no deposit bonuses and their validity period, since the online casino reserves the right to change the terms of bonuses and promotions or remove them from the offer list without prior notice.
The Betsafe welcome bonus for players from Canada (excluding Ontario) consists of 100% up to 1000 Canadian dollars and 250 free spins on a specific slot. And if most online casinos in advertising a bonus simply indicate the number of free spins, and only in the bonus conditions they write in small print that these free spins are intended for playing on a specific slot (and indicate the name of the slot), then Betsafe, without any unnecessary intrigue, immediately designates the slot for the game, indicating its name directly on the banner.
To receive this bonus, the player must deposit a minimum of 20 Canadian dollars. The welcome bonus is available to new customers and is valid for 14 days from the moment you register at Betsafe casino. This bonus is not available for players who deposit via Skrill and Neteller.
Bonus money and any winnings generated from bonus money are reserved and cannot be withdrawn until the bonus wagering requirements have been met. The bonus amount must be wagered 30 times within 14 days before you can withdraw funds.
Betsafe casino has a list of games excluded from bonus wagering. This list is specified in the Terms and Conditions of the bonus. There is no need to enter bonus codes to receive this bonus.
Regarding free spins, Betsafe informs that gamblers receive 50 free spins immediately after activating the bonus and 20 spins daily for the next 10 days. To qualify for free spins, a gambler must log in every day. The conditions for wagering free spins are 35x within 3 days.
The real money that the gambler deposited into the gaming account is withdrawn first when playing with a bonus, and only after it runs out does the game with bonus money begin.
This casino hosts competitions every day in which you can win up to 3,000 Canadian dollars. This promotion is not available to players in Ontario. To participate, you need to register and select a participating game. Once a participant climbs high enough on the leaderboard (one of the first 40 positions), they can win a prize.
Very often, Betsafe casino organizes a drawing of free spins dedicated to some holiday – St. Patrick’s Day, Halloween, New Year, and so on. The validity period of such bonuses is always limited and is specified in the conditions. To participate in the bonus, a gambler needs to register for any of the promotional games and play them with any number of free spins. Any spin can trigger an instant win of free spins. These bonuses are not available to Ontario players.
To receive this bonus option, the player needs to register and enter the promotional game specified in the terms and conditions of the bonus, and after that, the player can claim a bonus of 10% of net losses up to $150 as soon as the promotion ends. The bonus refund is paid within three days after the end of each weekly promotion. This bonus is not available to gamblers located in the province of Ontario.
Is it possible to play at online casinos for free?
Yes, you can play the casino for free if you play in Practice Play mode.
At what age can you play in Canadian online casinos?
Different casinos have their own requirements for the age of players, but at Betsafe casino you can play from 19 years of age or from the age established by law as the age for legal admission to gambling games.
Who owns the player base?
The player database is the property of the operator. It guarantees its safety and protection, as well as timely updates and improvements to the security system.
Is there a limit to the number of players who can play at an online casino at the same time?
There is a limit, but situations where a playground reaches these limits are extremely rare. Betsafe uses a state-of-the-art gaming platform to ensure a smooth gaming experience for all its visitors.
What should I do if the game has an error or does not start?
If difficulties arise in the game, first try to reload the page. If this doesn't help, make sure your VPN is disabled, as not all games may be available in the country listed in your VPN settings. If after all the recommendations the game continues to show a launch error, contact support.
What is bonus wagering?
Bonus wagering is the sum of all bets (both winning and losing) that a gambler must make in order to be able to withdraw funds from their gaming account.
Player Reviews for Betsafe
User-friendly interface, smooth gaming experience, decent support, straightforward withdrawals, good deposit options
Slight delays in support responses, limited game variety