Legitimate secure online casinos always publish info about the licenses under which they operate, as well as the regulatory authorities, that make sure that online casino activities are legal and ensure the protection of gamblers’ rights. In addition, wellknown licenses (for example, the license of Kahnawake, Gibraltar, Malta, etc.) each have their own characteristics, which our experts also draw the attention of ‘MyBestCasino’ readers to.
Promotions and bonuses for gamblers
The iGaming industry is very competitive because there’re a large number of online casinos today. To attract their target audience, each of these competing casinos offer ‘sweet’ bonuses to gamblers, such as signup bonus, 1st few deposit bonus, birthday bonus, weekly bonuses, and others. But it often happens that a gambler, attracted by a generous bonus, registers in a casino, starts betting, and having received a win, finds that they cannot withdraw the funds won from the bonus, since the wagering conditions turned out to be higher than they expected. To avoid such situations, we scrupulously check each online casino and warn our audience about all the pitfalls that can hide behind generous.
Imagine the situation: you find a new casino are impressed by its gaming range: hundreds and hundreds of games at your disposal! You register, place a bet and then…. ooooh, something goes wrong! Your winnings’re in jeopardy, as it’s suddenly discovered that the slot is ‘fraud’; it’s based on a non-certified RNG. In order for an online casino to have exclusively certified games, you need a guarantee – this operator works with best providers. ‘MyBestCasino’ experts have been researching the online gambling industry for a long time and know which providers are trustworthy.
Secure fast payments and payouts
By registering an account in an online casino, each gambler wants to be sure that their personal data won’t become the property of scammers, and that at any time they will be able to quickly and seamlessly deposit money or withdraw their winnings. We carefully study the list of payments available to each operator, as well as whether a commission’s charged for transactions. It’s also important to study how fast the deposit and withdrawal of winnings is, as some online casinos guarantee fast transactions, and in reality there’re many complaints from gamblers that withdrawals take longer than the online casino promises. This undermines the confidence of gamblers in the casino, and our task is to notify the gambler in advance about such situations.
Casino compatibility with mobile devices
Today, literally every operator understands the importance of having a mob. version of their site, because the vast majority of gamblers are owners of smartphones. And if an online casino cannot provide fast loading and easy navigation on its site, gamblers’ll simply opt for a competing operator. Therefore, online casino brands that have missed this point in their business plan are identified by us in each operator review. It doesn’t matter what we write about: the adaptive design of the mob. version of the operator’s web site or a separate app, we’ll tell you who has this strength and who can become better.
Support service: fast and customer-oriented
Before recommending a top rated casino, a ‘MyBestCasino’ expert registers on the operator’s website, makes a deposit, tries to place bets, plays, withdraws (or tries to withdraw) funds and sends several requests for technical support. We check the availability of all declared methods of communication (e.g., round-the-clock chat, feedback form, phone) and how quickly the support agent provides feedback. It’s also important for us to evaluate the politeness and qualifications of agents, because sometimes it happens that the support answers politely and quickly, but doesn’t help solve the problem.
Online casino registration process
Our experts have repeatedly registered in various online casinos and in their personal time as ordinary gamblers and in order to write a review. And from experience… yeeeah, we can say: it’s more pleasant when the registration process doesn’t take a lot of time. Some people may be happy to enter all their details down to the name of the province they live in, but we personally appreciate Canada’s best online casinos that make the ‘signup’ process convenient and short. Of course, too little info requested is suspicious, but we won’t recommend unreliable operators to gamblers.
When compiling a review and evaluating an online casino rating, our experts use not only their personal experience of playing at this casino, but also the reviews of gamblers. We carefully study the comments that online casino gamblers publish on specially designed internet resources. Particular attention is paid to texts where gamblers describe their gaming experience and impressions of using other services of a particular online casino.
Professional experience tells us that haters and custom "satisfied users" won't waste time writing detailed text with specific examples, but will limit themselves to concise and non-specific messages like "never more" or "everything is super."
